Returns & Exchanges
At Double Drip UK, we want you to be fully satisfied with your purchase, which is why we offer a 30-day return window for all unused and unopened products. If your order isn't quite right, our simple process ensures a quick resolution for a refund or exchange.
Return Process
- 1.Initiate Your Return
Log in to your account or visit our returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the products are in their original, resaleable condition.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized collection point.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or dispatch your exchange within 5-7 business days.